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Sales, payouts and product fulfilment

More information on payouts and how the product fulfilment process works.

  • How do I view my sales in Print Shop and Client Galleries?

    Log in to your Workspace account and click Track Sales in the main navigation.  This opens the Workspace Sales Tracker, with detailed information about your shopping cart sales. Note: this window show...

  • What happens if there's a problem with my shopping cart order?

    We pride ourselves on our quality and reliability, but sometimes things can go wrong. If they do we'll do everything we can to put it right and give your customers the best experience possible. Queens...

  • How your payouts are calculated

    If you've made retail sales in Workspace, and Workspace has received payment on your behalf, chances are you'll be due a payout on the sales. This only occurs if PayPal is the processor, as Stripe pay...

  • Workspace processing fees explained

    Workspace does not charge commission on your shopping cart sales. However the payment processor will charge a fee for your transactions, just as Visa, MasterCard and Amex charge merchant credit card f...

  • How your "Profit" is calculated

    Your Workspace Profit is NOT what your accountant will say that you've earned — Workspace doesn't have that information!  But it IS a handy way to see how much money you're making on your sales. Your ...

  • How your sales in other countries are handled

    For practical reasons Workspace cannot charge sales into other countries directly from your own account. That's because:  Your customer will be paying in a different currency to your account, and The ...