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Sales, payouts and product fulfilment

More information on payouts and how the product fulfilment process works.

  • How do I view my sales in Print Shop and Client Galleries?

    Log in to your Workspace account and click Track Sales in the main navigation.  This opens the Workspace Sales Tracker, with detailed information about your shopping cart sales. Note: this window show...

  • How to reconcile Stripe with the Workspace Sales Tracker

    With a few exceptions you can get most of the accounting and tax information you need from the Workspace Sales Tracker. This article explains how to confirm that the Workspace data agrees with what yo...

  • What happens if there's a problem with my shopping cart order?

    We pride ourselves on our quality and reliability, but sometimes things can go wrong. If they do we'll do everything we can to put it right and give your customers the best experience possible. Queens...

  • How your "Profit" is calculated

    Your Workspace Profit is NOT what your accountant will say that you've earned — Workspace doesn't have that information. But it IS a handy way to see how much money you're making on your sales. Your a...

  • Workspace processing fees explained

    Workspace does not charge commission on your shopping cart sales. However the payment processor, normally Stripe, will charge a fee for your transactions, just as Visa, MasterCard and Amex charge merc...

  • How sales in other countries are handled

    Overseas sales can be an exciting opportunity for many professionals. For example, some Print Shop users make a high proportion of their sales internationally. Wedding photographers, too, often work w...

  • How PayPal payouts are calculated

    Payouts generally only occur if PayPal is the processor, as Stripe payouts are paid immediately. We'll be discontinuing PayPal processing in the near future as users have migrated almost entirely to S...