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How we deliver to our customers

How we deliver; service times; shipping costs; payment; get your orders quickly.

  • How we do business with you

    We serve all our clients round the world directly, never through distributors. Here's all you need to know about • how we deliver our products to you • how to pay • how we handle tax in your country. ...

  • How to get your work quickly, and avoid extra charges!

    Save on shipping Shipping is built into the price of our our finished products but there's an extra charge for loose prints. You can save by consolidating your orders. Do it yourself We offer album de...

  • If you want to set a deadline ("must-go date") for an order…

    1. We cannot set must-go dates until: We have received all the details of your order (including copy album orders etc) PLUS all images, including page layouts, cover images, embossings etc, PLUS perso...

  • Our freight policy for loose prints

    People are sensitive about freight charges, which is why where possible we make our products “freight free” … so you don't need to think about it. However, when it comes to products like loose prints ...