Discontinued cover materials
Click here for a list of cover materials that have been discontinued but are still available. These can be purchased for customer orders but not as samples. Materials may be discontinued due to lack of demand, or for reasons out of our control, such as the manufacturer discontinuing them.
Other discontinued products
Even the best product lines don't last forever, and need to cancelled, updated or replaced. We do our best to advise you of these changes as soon as possible via our email newsletter and blog, and if possible by personal email if you've been a regular purchaser in the past.
As soon as we decide - or are forced - to discontinue a cover material, we remove it from our swatch collections, website and downloadable resources. We also cease offering it as an option in studio display samples.
Wherever possible we continue to supply discontinued products for your customer orders for at least another 12 months. Sometimes this is not possible, perhaps because our own suppliers have suddenly withdrawn the product or because we have been experiencing service problems with it.
If we cannot supply product to match a Sample that is less than a year old (and on which we allowed you discount), we will replace it. Most often, clients will want to replace the cover of the existing Sample so that they can retain the existing photographs, but we will replace the entire album to the same value if you prefer. If you want the cover only replaced, we will collect the existing album from you at our own expense.
Please contact us if you have any questions.