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How to set up PayPal for Workspace

Note: As well as PayPal, you can activate Stripe to receive payments in your Workspace shopping cart. PayPal cannot be deactivated. The two platforms operate differently with Workspace. See PayPal or Stripe?

If you already have a PayPal account

Log in to Workspace and click Settings in the main navigation. Then click on Your Shopping Cart, select Price List Defaults, and enter your PayPal email address in the PayPal Account field. (PayPal uses this as your account ID.)

In your Shopping Cart, Workspace will then automatically enable payments using PayPal.

If you want to sell digital downloads or self-fulfilled (non-Queensberry) products, you should also click the check box so you can receive those payments directly into your PayPal account.

How to open a PayPal account

1. Go to paypal.com, click Sign Up and follow the directions.

You can choose either a Personal or Business account. Both allow you to shop, send and receive money, which is all you need for Workspace's purposes. With a Business account you can also sell online, issue invoices etc, but since that's what you're using Workspace for, a Personal account is probably all you need.

2. Once you've opened your account go to PayPal settings and follow PayPal's directions to enter your bank account details, so you can transfer your PayPal receipts to it.

3. Validate your PayPal details, following PayPal's directions.

Like all banks and payment processors, PayPal will require you to validate your details to avoid errors, fulfil their legal obligations and protect against fraud. PayPal will send a message to your email address, which you will need to respond to, and also ask you to make a small payment from your bank, which they will return to you.

4. You may also want to add a credit card to your PayPal account, but that's not necessary for your Workspace transactions.

Set up your PayPal account in Workspace

Log in to Workspace and click Settings in the main navigation. Then click on Your Shopping Cart and select Price List Defaults.

All you need to do is enter your email address in the PayPal Account field. (PayPal uses your email address as your account ID.)

If you want to sell digital downloads or self-fulfilled (non-Queensberry) products, you should also click the check box so you can receive those payments directly into your PayPal account.

  • Make sure you use the correct email address (it may be different to your Workspace login).
  • While you're there, please review all your shopping cart defaults, including the tax details! Workspace only acts as your agent in handling your shopping cart transactions, so you are responsible for tax compliance.

How you receive your payouts in PayPal

We pay out the proceeds of your shopping cart sales on the 10th of the month following the sale. When we do PayPal will send you an advisory email.

For your first payout PayPal's email will require you to accept the payment manually. Just follow the instructions in their email to receive the payment into your account. If you don't do this the payment will be returned to us a month later, which will be the first we know that you haven't received it!

In future months you'll receive a notification, but the payments will be deposited automatically into your PayPal account.

How to withdraw the proceeds to your bank account

Once your funds are in your PayPal account you can withdraw them to your bank account by clicking the Transfer Funds button on the PayPal Summary screen and following PayPal's directions.

You could also leave them in PayPal and use them to pay bills from vendors who accept PayPal, as Queensberry does for example.

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  1. Alexandria

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