Album design and Basic colour correction by Queensberry are free with album orders, with the exception of Q Books and Studio Albums, for which a fee applies. You’ll be able to review, request changes and approve the design in Workspace. (If you wish, you can involve your clients as well.)
If for any reason your album order is cancelled, or isn’t confirmed and paid for within 120 days, we will charge a design fee. We will credit this off the cost of the album if we receive the order later.
We will relax these conditions for regular ("Tier") clients by agreement.
Design service FAQ
How can I get the price of the album?
We can only give you a completely accurate price once the design process is complete, when we can include any additional costs such as chargeable edits, additional files, artwork services, layouts added or removed, and album option changes that affect the total price.
However, we have online price calculators that are really quick and easy to use. These can give you a pretty close estimate of the final cost. Using the calculators, you can compare the price of the different album formats, explore the cost of different album options or price the specific options of your album. You will need to login to your account to use them.
How do we view and make comments to the design draft?
The best way to view the design is definitely in Workspace, where both you and your own customer can view the layouts, add comments (to both yourself and our design team) and sign off on the final version. To view the design online with Workspace, click on the link we will send you with each draft. You will need to login to your account. For more information on Workspace Album Proofing, making comments and sending designs to your client, click here.
What is the charge for Queensberry's editing service?
With our free design service, we offer up to twenty individual image edits (changes to the size, position, treatment etc of a particular image) free of charge. Extra edits are charged for.
Additional edit charges (Per image moved):
NZD - 0.68 cents
AUD - 0.68
GBP - 0.43
USD - 0.74
If you cancel an order, or the order is not confirmed and paid for within 120 days, we charge a design fee. We will credit this off the cost of the album when we receive the order.
I haven't received a revised draft yet?
If edit requests have been received, we would normally have a revised draft sent back to you within 1-2 working days. Please contact us if you haven't heard from us.
Why does the cover motif not show my clients name?
The cover motif shown in the draft is just a representation. The motif will be made using the details you entered when submitting the design. You can view the details you entered on the 1st page of the PDF we send out of each draft.
Will this album have a translucent title?
The translucent title is not available to view in the draft as it is made up separately once the design is in production. The translucent title will be made using the details you entered when submitting the design.